Privacy Policy


Effective Date: 11/24/2024

Sebor ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website ("Site"), interact with our services, or make purchases. By accessing or using the Site, you agree to this Privacy Policy.

If you do not agree with any terms in this policy, please do not use our Site or services.

1. Information We Collect

We collect information to provide and improve our services, process transactions, and communicate with you. The types of information we collect include:

1.1 Personal Information

This is information that identifies you directly, such as:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (e.g., credit card details)

1.2 Non-Personal Information

This includes data that does not identify you directly, such as:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Time and date of your visit
  • Referring website addresses

1.3 Cookies and Tracking Technologies

We use cookies, beacons, tags, and similar technologies to enhance your browsing experience, analyze website traffic, and understand your preferences. Cookies may include:

  • Essential Cookies:Necessary for Site functionality (e.g., enabling checkout).
  • Analytical Cookies:Help us analyze user behavior to improve services.
  • Marketing Cookies:Track user activity to provide personalized ads.

You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for various purposes, including:

2.1 To Provide Services

  • Processing and fulfilling your orders.
  • Communicating with you about your purchases, shipping updates, or returns.

2.2 To Improve Our Site and Services

  • Analyzing user behavior to enhance functionality and design.
  • Conducting surveys or collecting feedback to improve products and services.

2.3 For Marketing and Promotions

  • Sending newsletters, promotional offers, or special deals (with your consent).
  • Tailoring marketing campaigns based on your preferences and browsing history.

2.4 For Legal and Security Purposes

  • Preventing fraudulent transactions or unauthorized access.
  • Complying with legal obligations, such as responding to law enforcement requests.

3. Sharing Your Information

We do not sell your personal information. However, we may share your data in the following cases:

3.1 Service Providers

We may share your information with trusted third-party service providers who assist us in:

  • Payment processing
  • Shipping and order fulfillment
  • Marketing and analytics

3.2 Legal Compliance

We may disclose your information if required to comply with legal obligations, protect our rights, or prevent fraud.

3.3 Business Transfers

If Sebor is involved in a merger, acquisition, or sale, your data may be transferred as part of that transaction.

4. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

4.1 Access and Portability

You can request a copy of the personal information we hold about you.

4.2 Correction and Deletion

You have the right to correct inaccurate information or request deletion of your data, subject to legal or contractual obligations.

4.3 Opt-Out Options

  • Marketing Emails:You can unsubscribe at any time by clicking the "unsubscribe" link in our emails.
  • Cookies:Adjust your browser settings to disable non-essential cookies.

4.4 Do Not Sell My Personal Information (for California Residents)

We comply with the California Consumer Privacy Act (CCPA). You can opt out of the sale of personal data by contacting us.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. Data Security

We implement a variety of security measures to protect your personal information, including:

  • SSL encryption for secure data transmission.
  • Firewalls and intrusion detection systems.
  • Restricted access to sensitive data within our organization.

However, no system can guarantee 100% security. We encourage you to take precautions, such as safeguarding your account credentials.

7. International Data Transfers

If you access our Site from outside [Insert Country], your information may be transferred to, stored, or processed in a country with different data protection laws. By using our Site, you consent to such transfers.

8. Third-Party Links

Our Site may contain links to external websites or services. We are not responsible for their privacy practices or content. Please review their privacy policies before engaging with these third-party services.

9. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover such data has been collected, it will be promptly deleted.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, along with the updated effective date. We encourage you to review the policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:

  • Email: support@sebors.com
  • Address: 610 Nathan Road, Mongkok Rooms 1318-19, 13/F, Hollywood Plaza Kowloon, Hong Kong

We are committed to addressing your inquiries and resolving any privacy-related concerns promptly.